Quick reference
Synthetic tables to quickly find a value, a status or a limit. For term definitions, see the Glossary.
Project statuses
A project goes through four statuses during its life. The status appears in the project file, on the Projects page, and is used as a filter in the calendar.
| Status | Meaning | When it triggers |
|---|---|---|
| Draft | Project created but inspection not yet started | At project creation |
| In progress | Inspection started, being entered or being produced | At inspection launch (consumes a credit) |
| Completed | Inspection finished, report ready | At inspection finalization |
| Shared | Report delivered to client | On the Share action from the project file |
None of these statuses is terminal: a project can return to a previous state if the inspection needs to be completed or the report revised.
Default BNQ severities
The default BNQ template provided by Lumos has 7 severity levels. These levels are defined in the template, not by the BNQ standard itself, and are customizable: an inspector can clone the template and adapt the number, labels and colors of severities to their practice.
The 7 default levels span the range from purely informational observation to a situation calling for urgent intervention. For the exact list, labels and color codes, open the template editor and consult the Severities section. See Severities.
If you are used to other tools on the market that impose 3 or 5 levels, note that Lumos does not have the same constraint. The template drives everything.
Inspection types and templates
Lumos does not impose a closed list of inspection types. You can build a template for any kind of inspection report your practice requires.
When an account is created, two preconfigured templates are available:
| Preset template | Use |
|---|---|
| Pre-purchase (BNQ 3009 aligned) | The standard for residential pre-purchase inspection in Quebec |
| Pre-delivery | Before delivery of a new building, to identify items to be corrected by the builder |
For any other inspection type (pre-sale, counter-expertise, commercial inspection, construction follow-up, etc.), clone an existing template or create a new one in the template editor. See Report Template.
Quotas and timelines
| Item | Value |
|---|---|
| Free inspections at account creation | 3, to be used within 3 months |
| AI exchanges included / month | 200 per user (narratives, transcription, BNQ review combined) |
| Price change notice | 30 days for recurring plans |
| Payment grace period | 15 days after a failed charge |
| Interest on unpaid amounts | 24% / year from due date |
| Inactive account deletion | After 12 consecutive months of inactivity (with notice) |
| Automatic renewal notice | Email ≥ 7 days before due date |
Current pricing
Prices as of 2026-05-06 (subject to change with 30-day notice for recurring plans).
| Item | Price |
|---|---|
| 1 inspection (per unit) | $10 |
| 5 inspections (per unit) | $50 |
| 10 inspections (per unit) | $100 |
| Unlimited monthly | $110 / month |
| Unlimited annual | $1,100 / year (~16% savings) |
| Additional team seat | $99 / month or $990 / year |
See Plans and pricing for the detail of what is included.
Lumos email addresses
| Address | For |
|---|---|
info@lumos.property | Student plan activation, general inquiries |
support@lumos.property | Support, plan questions, usage issues |
privacy@lumos.property | Law 25 and privacy-related requests |